McCormack Speaks

October 31, 2016
by McCormack Speaks

Managing Conflict in Organizational Mergers

by Eben Weitzman
Department of Conflict Resolution, Human Security, and Global Governance

knotJust about anyone who has gone through a merger of two or more organizations can tell you: it can be a nightmare. More often than not, someone thought there was a really good reason—so why is it often so hard?

Mergers impact individuals, working groups, customers/constituents, and the organization as a whole. They present cultural and political challenges, shake up trust, and often generate anxiety and conflict. Successfully navigating a merger requires a clear vision and strategy, and strong leadership to see it through. A key part of that is preparing for and constructively managing conflict that is almost inevitable, and that’s the focus of this piece.

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