Louise Parker will be joining the College of Management’s faculty this January as a Professor of the Practice of Management. She will be leading efforts to expand healthcare management education and research, as well as, teaching courses and conducting research on healthcare management and policy. Professor Parker comes to the College of Management from a long career in healthcare delivery, policy, and research. She has been particularly interested in healthcare access and quality, the translation of research into practice, the sociology of the healthcare professions, and issues of justice for healthcare labor and consumers. Previously, Professor Parker was a researcher and policy analyst at RAND, an internationally renowned think tank, a Professor of Organizational Behavior at The Frederick S. Pardee RAND Graduate School, and a consultant to Healthcare organizations nationwide. She also has been a senior fellow at the Institute of Work Psychology in Sheffield, UK, is an adjunct professor in Public Policy at the University of Arkansas Graduate School, and has long standing affiliations with two Veterans Administration (VA) national research centers, the Center for Mental Healthcare and Outcomes Research and the Mental Health Quality Enhancement Research Initiative. As part of her collaboration with VA, she has mentored researchers nationwide and has trained and led teams of qualitative researchers on numerous studies concerning research translation and practice change.
Professors Parkers’ primary research focuses on three interrelated areas: 1) worker participation in decision making including organizational change and quality improvement, 2) balancing the sometimes conflicting rights of organizational stakeholders, especially employees and consumers, and 3) employee responses to injustice and dissatisfaction, in particular, exit, voice (or reformist dissent), and silence. Over the past two decades, she has collaborated on several large national projects aimed at translating research evidence into clinical practice. Most recently, she has been working with colleagues to develop non-coercive methods for implementing evidence-based healthcare practices that both improve practices and respect the values, beliefs, and rights of employees and consumers. Her research in all these areas has benefited from a diverse educational background. She has a PhD in psychology with additional graduate course work in sociology and management from Stanford University, post-doctoral training in organizational studies and health services at the University of Michigan, and an M.A. in clinical psychology from Case Western Reserve University.
Louise E Parker
Professor of the Practice of Management
Department of Management and Marketing
College of Management
University of Massachusetts, Boston
Health Systems and Public Policy (MBAMGT 681)
Wed 5:30 – 8:15pm
Section 01 – 6569
The healthcare industry is vast, highly complex, and dynamic affecting everyone throughout their entire lives. This course explores the structure of healthcare systems including financing, services, utilization, and access. It also examines the policies and the political pressures that shape those systems over time. The first part of the course will focus on the US healthcare system, a complicated mixture of for-profit, private not-for-profit, and governmental entities that comprises a large proportion of the US economy relative to other high income nations. The course will examine why this complex and relatively expensive system often fairs poorly compared to other high income nations in terms of healthcare access and outcomes. It will also examine potential effects of the 2010 Patient Protection and Affordable Care Act (PPACA). The second part of the course will focus on comparing the US system with that of selected high and low to middle income nations.
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