Tag Archives: test1

Update Notifications

Microsoft Security Patches – January

On January 10th, 2017, Microsoft released security patches for:

  • Windows 10, 8.1, 7, Vista
  • Windows servers 2016, 2012, 2008
  • Microsoft Office 2016

We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit:

https://technet.microsoft.com/en-us/library/security/ms17-jan.aspx

Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
Alert

Phone Service Disruption – January 12, 2017

[Update: All campus phone service has been restored.]

We have identified the root cause of the campus phone service disruption as an off-campus issue with one of our vendor services. This is the failure of physical cabling in Dorchester over which our incoming and outgoing calls are routed. The vendor is actively working to repair the problem but, at this point, we do not have a predicted resolution time from the vendor.

This service issue impacts all our inbound/outbound phone services, both the heritage analog service and the new and expanding VOIP service. Calls within campus are not impacted. The impact is for all calls coming into campus and campus calls dialing off campus.

We will provide the next update either when the service is restored or in approximately two hours should the issue persist. We are continuously working with our vendor to remedy this situation as soon as possible.