Category Archives: Update Notifications

Update Notifications

UMass Boston moving to a single email account

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In June 2016, as part of a University-wide upgrade to the systems that manage your account in various applications (i.e. Wiser, Blackboard, email), the Boston campus will be introducing a single email account for users.

What does this mean? Faculty and staff who take classes at UMass Boston will no longer be required to have two email accounts – your existing account will provide you the access to all the web services you need. Whether you are a student, staff or faculty you will only need one email account to access all needed UMass Boston applications.

Why are these changes being made? Having two separate email accounts, with different passwords and different access capabilities can be confusing and frustrating for many users. By issuing one email account per person, we will improve security, reduce costs, and make your life simpler.

Who will benefit from this change? Faculty and Staff that take classes will no longer be required to have two separate email accounts. Your current staff email credentials will not change and it will now provide you all your required access as a student.

What if I already have two UMB email accounts? If you are a staff or faculty member taking classes (or vice versa), and already have both a staff and student email account, we will reach out to you individually to help consolidate your two accounts in a way that will minimize disruption.

How do I find out more? You can call (7-5220) or email the UMB IT Service desk (ITServiceDesk@umb.edu) for assistance by visiting umb.edu/it/help, or attend one of our info sessions to be scheduled throughout the Spring semester.

Update Notifications

Microsoft Security Patches – February

On February 9th, 2016, Microsoft released security patches for:

  • Windows 10, 8.1, 8, 7, Vista, RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2016; 2013; 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms16-feb.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
Update Notifications

Microsoft Security Patches – January

On January 12th, 2016, Microsoft released security patches for:

  • Windows 10, 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2016; 2013; 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms16-jan.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
Update Notifications

Microsoft Security Patches – December

On December 8th, 2015, Microsoft released security patches for:

  • Windows 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2016; 2013; 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms15-dec.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
Update Notifications

Microsoft Security Patches – November

On November 11th, 2015, Microsoft released security patches for:

  • Windows 10, 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2016; 2013; 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms15-nov.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
Update Notifications

Microsoft Security Patches [October 13, 2015]

On October 13th, 2015, Microsoft released security patches for:

  • Windows 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2016; 2013; 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms15-oct.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
Update Notifications

Microsoft Security Patches [September 8, 2015]

On September 8th, 2015, Microsoft released security patches for:

  • Windows 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Internet Explorer 11, 10, 9, 8, 7, 6
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms15-sep.aspx

Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
News, Update Notifications

Xythos update, and downtime notification: 7/22 – 7/23

The UMass Boston Document Management System, Xythos, will be down for a scheduled upgrade from July 22nd at 9:00AM until July 23rd at 5:00PM

IT Staff will be performing an upgrade to the Xythos document management, sharing, and collaboration system, to the latest version – 7.2.145. Xythos will be down from Wednesday July 22nd at 9:00AM until Thursday July 23rd at 5:00PM.
We apologize for the inconvenience.

If you have concerns accessing your files during that period,
please contact ITServicedesk@umb.edu or call 617-287-5220.

To learn more about Xythos file sharing, click here.

Visit the IT Status page for the latest updates: umb.edu/it/status

Update Notifications

Microsoft Security Patches [July 15, 2015]

On June 9th, 2015, Microsoft released security patches for:
  • Windows 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2013, 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms15-jul.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”.
Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
News, Security, Update Notifications

Are you on the new McAfee Antivirus Server? How to check on a Mac

To check your current ePO server for accuracy, click on the red McAfee shield in the upper right corner and click McAfee Endpoint Protection for Mac Preferences:

maccheck1

In this window, click the update tab and verify the Repository URL of our new ePO Server is:

 vm-epoapp.umassb.net. If the displayed name on your screen is epo-umassb.net, or anything else, click here to jump to the Get Help section.

maccheck2

NOTE: Your McAfee Suite should be called McAfee Endpoint Protection. If it is displayed as anything else, click here to jump to the Get Help section.

If you do not see a red shield with a white M (McAfee) and only see a blue and white shield with a V (VirusScan Enterprise), you are almost there but will need to take action (See Assistance below).

If you do not see either one of these shields and you are using a University-owned machine, click here to jump to the Get Help section.

To check your windows system please see McAfee-Windows-Check

Get Help

If you have a machine that needs action taken, please contact the IT Service Desk and open a service request. Be sure to mention McAfee ePO and a member of the Desktop team and/or IT-EPO Admin team will be able to assist you.

Email: ITservicedesk@umb.edu

Phone: 617.287.5220 (on campus: 7-5220)

Online HEAT ticket, click self-service.