Monthly Archives: June 2015

News, Security, Update Notifications

Are you on the new McAfee Antivirus Server? How to check on a Mac

To check your current ePO server for accuracy, click on the red McAfee shield in the upper right corner and click McAfee Endpoint Protection for Mac Preferences:

maccheck1

In this window, click the update tab and verify the Repository URL of our new ePO Server is:

 vm-epoapp.umassb.net. If the displayed name on your screen is epo-umassb.net, or anything else, click here to jump to the Get Help section.

maccheck2

NOTE: Your McAfee Suite should be called McAfee Endpoint Protection. If it is displayed as anything else, click here to jump to the Get Help section.

If you do not see a red shield with a white M (McAfee) and only see a blue and white shield with a V (VirusScan Enterprise), you are almost there but will need to take action (See Assistance below).

If you do not see either one of these shields and you are using a University-owned machine, click here to jump to the Get Help section.

To check your windows system please see McAfee-Windows-Check

Get Help

If you have a machine that needs action taken, please contact the IT Service Desk and open a service request. Be sure to mention McAfee ePO and a member of the Desktop team and/or IT-EPO Admin team will be able to assist you.

Email: ITservicedesk@umb.edu

Phone: 617.287.5220 (on campus: 7-5220)

Online HEAT ticket, click self-service.

 

News, Security, Update Notifications

Are you on the new McAfee Antivirus Server? How to check on Windows

To check your current ePO server for accuracy, click on the red McAfee shield in the lower right corner and click About (see image below). In this window you can find all of the installed software and versions. The DNS Name of our new ePO server is vm-epoapp.umassb.net. If the displayed name on your screen is epo-umassb.net, or anything else, click here to jump to the Get Help section.

wincheck1 wincheck2

If you do not see a red shield with a white M (McAfee) and only see a blue and white shield with a V (VirusScan Enterprise), click here to jump to the Get Help section.

If you do not see either one of these shields and you are using a University-owned machine, click here to jump to the Get Help section.

If you have a Macintosh please click on Mac-McAfee-Check-Instructions

Get Help

If you have a machine that needs action taken, please contact the IT Service Desk and open a service request. Be sure to mention McAfee ePO and a member of the Desktop team and/or IT-EPO Admin team will be able to assist you.

Email: ITservicedesk@umb.edu

Phone: 617.287.5220 (on campus: 7-5220)

Online HEAT ticket, click self-service.

 

Update Notifications

Microsoft Security Patches [June 9, 2015]

On June 9th, 2015, Microsoft released security patches for:
  • Windows 8.1, 8, 7, Vista RT, RT8.1
  • Windows servers 2012, 2008, 2003
  • Microsoft Office 2013, 2010, 2007
We strongly encourage you to apply these patches to your PC as soon as possible. For information about these updates please visit: https://technet.microsoft.com/en-us/library/security/ms15-jun.aspx
Click on the Windows logo located on the lower left hand corner of your computer screen, a menu will appear, click on “Control Panel”. Once in the Control Panel, type the words “windows update” in the Search Control Panel field located in the upper right hand corner. As you do, the following screen will immediately appear.

Now, in the upper left handle corner, click the words “check for update”. This screen will appear

Click the “Check for updates” button to begin the checking. The following screen will appear after the checking is completed. All Important Updates must be installed. Click the “Install updates” button to begin the installation. You will need to reboot your computer to finish the installation later.

Alternatively, if you are using Internet Explorer you can click on Tools > and select Windows Update to install the latest security patches.
For questions please call the Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu.
News

Notification of website downtime

On Wednesday evening from 6PM – midnight, the umb.edu website will be offline to preform an upgrade to ExpressionEngine, our website Content Management System (CMS).

​Web editors will also be unable to access the ExpressionEngine CMS messaging system, and the site will be unavailable during this time. Web editors will be further updated via the CMS Messaging System.