Gerontology MAS Student Kate Martin’s Quest to Improve Care Access for Vulnerable Patients

Kate and Michael Martin, with parents Thomas and Susan Martin

Kate and Michael Martin, foreground, with their parents, Thomas and Susan Martin.

By Taryn Hojlo

Kate Martin and her family were exasperated. Her older brother, Michael, desperately needed professional care to help manage his health and daily needs. But there were few providers in Las Vegas who accepted Michael’s insurance, and even fewer who seemed capable of treating him with the same dignity and respect that other patients received without a second thought.

After a lifelong struggle with epilepsy, Michael had considerable physical and intellectual impairments. Although his condition made him eligible for Medicaid, finding local services that would accept it proved to be a struggle. Those that did often neglected to treat Michael as an individual and failed to involve him in the management of his own care. There were times when Michael wasn’t even addressed during his own appointments.

“He struggled pretty significantly with access to care and getting what he needed,” says Martin, a family physician who will be graduating from UMass Boston Gerontology’s Management of Aging Service masters program later this month. Continue reading