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Skills and Requirements for Entry Level Positions in High Tech Start-Ups

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We are now up to 75 students with paid internships in high tech start-ups and the majority of internships continue to fall into the categories of sales/marketing or software development/QA/IT support. And these internships are spread throughout 40 companies. So it feels as though we have enough critical mass to define the common skills and requirements for entry level positions in high tech start-ups.

Sales & Marketing

Entry Level Job Description:
• Manage CRM lead generation database
• Manage and execute email marketing campaigns
• Market research to identify prospects
• Inbound and outbound phone calls to qualify prospects and set up appointments
• Analyze web KPIs, help to establish action plan for web based lead generation
• Run Google SEO reports and help with analysis
• Set up webinars, execute and analyze
• Update website content
• PR Assistance
• Administrate Blog
• Manage and update collateral
• Overall Support of Marketing/Sales Team

Qualifications
• Marketing education focus
• IT education focus
• Proficient with Microsoft Office Suite
• Practical work experience
• Working knowledge of CRM, SEO, and KPI’s
• Strong verbal and written communication skills
• High energy, driven, un-entitled, self-starter, handles adversity and ambiguity, requires minimal supervision, and seeks responsibility and ownership.

IT and Software Engineering

Entry Level Job Description:
? Provide supporting services to engineering team, including development, quality assurance, and IT support
? Development
? Work with developers to iteratively improve existing internal tools
? Develop internal tools as needed
? Fix software defects at direction of senior engineers
? Support development testing of web-based software product
? Code development
? Provide lab management support
? Quality assurance
? Execute test cases on web-based software product
? Identify potential product defects
? Troubleshoot and reproduce potential defects
? Report defects in test case management system
? Provide lab management support
? IT Services
? Provide end-user desktop support
? Diagnose and resolve application and operating system issues
? Install and upgrade software
? Maintain server infrastructure, including supporting hardware and software upgrades
? Manage end-user incidents in ticketing system

Qualifications
? Computer science or equivalent technical major
? Power user of two or more operating systems (e.g. Linux, OSX, Windows)
? Familiarity with web-based development, including HTML, JavaScript, CSS
? Familiarity with desktop applications (e.g. Microsoft Office)
? Strong technical troubleshooting skills
? Passion for technology
? Practical work experience
? Strong verbal and written communication skills
? High energy, driven, un-entitled, self-starter, handles adversity and ambiguity, requires minimal supervision, and seeks responsibility and ownership.
? Development and Quality Assurance only
? Proficient in at least one programming language (e.g. Java, Ruby, C#)
? Working knowledge of software development
? Strong object-oriented coding skills
? Experience with a scripting language (e.g. Python, shell) a strong plus

The more we can do to educate and train our students in these skills and areas of expertise, the more successful our students and the high tech start-up sector in Massachusetts will be.

under: education, entrepreneur, high tech, start-up, training, workforce development

27 Comments

  1. By: search engine optimization dallas on at       

    Impressive blog and exceptional post. Looking forward to more thought-provoking words.

  2. By: FastUpFront on at       

    Are you training students in the use of Social Media either as part of a CRM campaign or as a separate platform to interact with existing and potential customers? If no, what are your thoughts on why not.

    FastUpFront
    Business Loans Made Simple

  3. By: daniel.phillips on at       

    Good question. We train students on social media marketing and CRM as an integrated process.

  4. By: BlaPage on at       

    Do we already need to have knowledge of scripting language ?

  5. By: Home Security on at       

    I see under the marketing sub-head that there will be training in the field of SEO. Is there going to be some paid search training involved? AdWords as an example. I feel there is a correlation between the two and knowledge of both can be invaluable.

  6. By: daniel.phillips on at       

    SEO training would include Google Adwords, Google Adsense, Google Analytics, and Hubspot. Thanks,

  7. By: Posicionamiento Google on at       

    I reccomend use Google Analytics because gives you really the best way to analyze estasdisticas to maximize efficiency of your website kla fortunately is free and accessible to all, is a mistake not to install it.

  8. By: Marks on at       

    Thats a really long list and great achievement though!

  9. By: Project Manager Job Description on at       

    It is true that sales/marketing, software development, and IT support jobs are in demand. This is a great article.

    I believe you will see more & more schools training students for jobs in the high tech start-up sector as well.

    Sergio Garrett

  10. By: tefl london on at       

    Hi, interesting post. I have been wondering about this topic, so thanks for posting. I’ll definitely
    be subscribing to your site. Keep up the good posts

  11. By: Retention Solutions on at       

    I would agree with the skills and requirements you have posted for a start-up. One thing overlooked is a general understanding of the Web and its tools. Often assumed.

  12. By: Alana Brisbane on at       

    Thanks for the list of requirements and skills for start ups. This is something my nephew should be checking out on because he’s into these things. Will be sharing this information.

  13. By: How to build a swing set on at       

    I think tech savvy people need to start focussing their attention on how they can create a sustainable income online themselves. Tech jobs are so unreliable and can turn into a disaster at anytime with markets changing so constantly. Beleive me there are better options.

  14. By: Sarah Brisbane on at       

    This would be perfect for our upcoming project. Hope you can publish more articles like this. Definitely helpful not only for us, but also for other readers as well. Thanks for sharing.

  15. By: Telesales roles on at       

    “Skills and Requirements for Entry Level Positions in High Tech Start-Ups” A growing segment of the High Tech Start-Up market is the mobile app development field. They require similar competencies and with the growth many have turned to online freelance knowledge workers to get their apps in the market.

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