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IT Services Division—Mission, Vision, Values

Information Technology Services Mission Statement

Information Technology Services (ITS) provides a diverse population of students, faculty, and staff with reliable and secure technology, services, and solutions to continuously improve scholarship; teaching and learning; research; and business processes to enhance student success and support the mission of the university.

Vision Statement

To be a trusted partner in providing secure, transformative, and innovative Information Technology services to advance teaching, learning, research, and administrative practices through dynamic and adaptive customer service.

Statement of Values

Information Technology is committed to the values of:

Caring – We interact with students, faculty, and staff with respect, empathy, and professionalism.
Inclusion – We embrace our differences to provide the best service to a diverse UMass Boston community.
Innovation – We value creativity and critical thinking, focusing on developing efficient, effective technology services and solutions.
Collaboration – We work together to implement new services and technologies to solve problems and improve the quality of life for all.
Dedication – We are committed to the mission of the university and the people we serve, and we work hard to ensure successful outcomes.
Excellence – We strive to provide high-quality service and support to our community of students, faculty, and staff.

Information Technology Services
University of Massachusetts Boston
Information Technology Services
100 William T. Morrissey Blvd. Boston, MA 02125-3393

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