McCormack Speaks

Pension Action Center Director Cautions on Electronic Delivery of Pension Documents


by Steven Syre
this blog originally appeared in the Gerontology Institute Blog

WASHINGTON – Routine documents and notifications, once dropped in the mail by companies and other organizations, are often sent off electronically or stored on a website now. The obvious reasons: convenience, simplicity, and savings.

But is that a good way to handle the important documents related to retirees and their pension benefits?

“Absolutely not,” said Jeanne Medeiros, director of the Pension Action Center at the Gerontology Institute, part of UMass Boston’s McCormack Graduate School. In testimony before the ERISA Advisory Council, she said electronic delivery of those documents would create a host of practical problems for beneficiaries. Read more.

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