McCormack Speaks

Which Cities Have the Best Websites?


As governments across the world increasingly offer their services online, studies evaluating the performance of such online services (broadly referred to as “e-governance”) primarily focus on federal, state, and local governments. Only a few studies have produced comparative analyses of e-governance in municipalities worldwide. Professor Aroon P. Manoharan at UMass Boston’s McCormack Graduate School has recently completed an international survey of city websites to highlight innovative digital practices.

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