Although the Healey Library building is closed, Healey Library staff members are hard at work behind the scenes to provide library services with as little disruption as possible to you. In other words, although the building may be closed, we’ve still got you covered!
Below is the current status of library resources and services. Please note that due to the fluidity of the COVID-19 situation, these services may be adjusted at some point in the future; refer to this page for the most up-to-date information and FAQs. Announcements will also be released via various library channels:
- Library website
- Library research guides
- Ask a Librarian
- Healey Library Facebook page
- Healey Library Twitter account
General Library Support
Please direct any questions to Library.Circulation@umb.edu for a response within 1 business day, Monday-Friday.
Is the library building open?
The Healey Library building is closed until further notice. Thus, at this time, physical library materials, laptops, and computer labs are not available to library users. However, most library resources (articles, e-books, databases, streaming video) are available online, and library services continue remotely as detailed below! Library staff are providing support for all Healey Library departments remotely during library operating hours Monday-Friday. At this time, no library services are offered on Saturday or Sundays; patrons may contact Ask a Librarian 24/7 chat for assistance during these times.
Will I be charged library fines if I cannot return library materials I have checked out during this period?
Healey Library is waiving all overdue fines until the campus reopens. Please hold onto any Library materials you currently have checked out, including laptops and interlibrary loan items, to return at a later date.
What are the hours for library support?
Library staff will provide support via email, telephone, and other remote platforms during the Library’s regularly scheduled hours of operation, Monday-Friday. Library support is currently unavailable on Saturdays and Sundays. Please use the 24/7 live chat for assistance during these times.
How can I contact the library with questions?
Any questions about library support and services can be directed to Library.Circulation@umb.edu and staff, working remotely across all library departments, will answer as soon as possible (within one business day). For assistance with library research questions, please use any of the channels available through Ask a Librarian, including a 24/7 live chat.
How can students access textbooks that are physically on reserve in the library building?
Since the Healey Library building is closed, its physical collections are unavailable, including textbooks and other physical materials on reserve. Faculty are strongly encouraged to scan course reading materials themselves as needed to upload to their course Blackboard pages, or find substitutes for books and materials on reserve. See the Course Reserves section below for more information and a review of different options available to faculty and students.
Which Healey Library services are not available at this time?
Because the Healey Library building is closed until further notice, the Library cannot currently provide access to any of the following resources: library laptops or computer labs in the Healey Library building; physical interlibrary loan borrowing (i.e. books); physical library checkouts, including course reserves; books from the main stacks; the Archives Research Room; or physical archival or special collections.
I’m a UMass Boston student/faculty/staff, and I need access to a laptop. What are my options?
If you are a faculty or staff member, please ask your direct supervisor.
If you are a student:
- Students who need a loaner Chromebook should go to this link and sign up to get one: https://umbchromebookloans.as.me/schedule.php
- Students who need a loaner laptop should contact their area’s dean, who will send the request to the Provost’s office. If approved, the student will be sent a link to sign up to get a loaner laptop. The student should include a brief justification for why a laptop is required for the student.
Are there other library and information resources available to UMass Boston faculty, staff, and students during this time?
Yes! See the Free Resources section below for additional suggestions for research and leisure content that the UMass Boston community can access at no cost.
Support by Department
Response Time (Estimate)
|All services normal||Library.Cataloging@umb.edu||1 business day|
The library building is closed
No access to physical course reserves material, library books, or library laptops
Books can be renewed online through UMBrella
Fines will be waived until campus re-opens
All library departments are providing remote support during the Library’s regular hours of operation, Monday-Friday
|Library.Circulation@umb.edu||1 business day|
Office of the Dean of Libraries
|All services normal||Library.Admin@umb.edu||1 business day|
Interlibrary Loan (ILL)
Electronic article and chapter scan requests are being processed as usual
Physical interlibrary loan book borrowing is currently unavailable.
If you currently have interlibrary loan books checked out, please hold onto them until the Library building re-opens
You will not be responsible for any overdue fines that may accrue during this time
|Library.ILL@umb.edu||1 business day|
Library Business Office
|All services normal||Library.Business@umb.edu||1 business day|
While the Healey Library building is closed, physical reserves borrowing is not available
Please refer to the Course Reserves section below for more information, resources, and suggestions
|Library.Reserves@umb.edu||1 business day|
Library Systems and Discovery Services
|All services normal||Library.Systems@umb.edu||1 business day|
Reference, Research, and Instructional Support
All reference and instruction services normal but delivered remotely:
Credo Instruct: Self-paced, fully online information literacy lessons and assessments
|1 business day|
University Archives and Special Collections
The Archives Research Room is closed
UASC cannot accommodate any on-site research visits or on-site Archival Research Instruction sessions at this time
If you have an appointment to visit the Research Room or have an Instruction Session scheduled, a member of the UASC team will be in touch soon with more information
Many of UASC’s finding aids and collections are available online through Open Archives
|Library.Archives@umb.edu||1 business day|
Since the Healey Library building is closed, its physical collections are unavailable, including textbooks and other physical materials on reserve.
What does this mean for faculty?
Faculty are strongly encouraged to scan course reading materials themselves as needed to upload to their course Blackboard pages, or find substitutes for books and materials on reserve. See the bullet points below for options.
What about copyright?
With the strong support of higher education copyright specialists who note that “Fair Use is made for just these kinds of contingencies,” Healey Library encourages faculty to prioritize the needs of their students over copyright concerns when providing access to course reading material during this time of educational disruption.
How do I scan materials for my students?
If you don’t have a scanner at home, many mobile phone apps are available to create PDF scans with your smartphone! These include TurboScan, Scannable (for iPhone–linked to Evernote), and Microsoft Office Lens (for Android). After creating a PDF, upload it to your course page in Blackboard, including the following disclaimer: “This scan is being provided as part of UMass Boston’s effort to prevent the spread of the COVID-19 virus. It is for your personal use only, and is only intended for use during the time when University public health measures prevent access to your personal copy or a copy on physical reserve at the library. Please discard this copy once you have access to your personal copy or to the physical copy at the library, and do not share it.”
What other options do faculty have to replace physical reserves?
E-book and streaming video purchases
Faculty may contact Library.Reserves@umb.edu to discuss the possibility of the library purchasing e-book copies of course reading material, or licensing streaming videos, where feasible.
Some e-book vendors are offering free and/or open e-textbooks to students. VitalSource is offering some of its e-textbooks at no cost to students and faculty through May 25, 2020. Users can click on the “Bookshelf” link in the top-right corner, create an account using their UMass Boston email address, browse available free textbooks, and add selected titles to their online bookshelves. (Be sure not to search or access via the “Store” link to avoid charges.)
- Users should log in, access their Bookshelf, then click on “Explore” to search titles that are available for free.
- Users are limited to 7 free VitalSource titles. Once a title is borrowed, it cannot be returned and replaced, so students and faculty should search for all of their needed titles before deciding which ones to check out.
- Heavily circulated course reserves titles available at no cost in VitalSource include:
- Biological Science (Freeman)
- Calculus: Early Transcendentals (Stewart)
- Concepts of Genetics (Klug)
- Intermediate Algebra (Miller)
- Managerial Decision Modeling (Balakrishnan)
- Olds’ Maternal-Newborn Nursing and Women’s Health Across the Lifespan (Davidson)
- Physical Examination and Health Assessment (Jarvis)
- Physics: Principles with Applications (Giancoli)
- Single-Variable Calculus (Stewart)
VitalSource offers many additional free textbooks that may be supplementary or complementary for faculty teaching needs – check them out!
Boston Public Library
Any student or resident in the state of Massachusetts can register for a Boston Public Library eCard and access the BPL’s extensive electronic resources remotely. These include both academic research resources as well as leisure reading and entertainment materials for all audiences (including teens and kids)!
Please explore the free e-textbook offerings available through VitalSource–selected titles are free to UMass Boston faculty and students through May 25, 2020–for potential supplemental course materials. (See Course Reserves section above–users are limited to 7 free titles.)
More to Come – stay tuned!
Many content providers are opening up their resources during this period of widespread remote learning. Healey Library staff are busily exploring these options and will provide updates via this webpage. If you receive any tips from content publishers, please feel free to send them to email@example.com for further exploration!